To contact British Gas for customer service assistance or any other support matter, you can call their freephone sales & general enquiries helpline number: 0800 048 0202.
In case this helpline or number loses its service or does not relate to your enquiry type, please refer to the table below for a comprehensive index of British Gas’ contact telephone numbers.
Useful phone numbers for British Gas
| Helpline | Phone number |
|---|---|
| Customer service | 0800 048 0202 |
| Sales – join British Gas | 0800 980 6005 |
| Business enquiries | 0800 107 3457 |
| Installations (of energy supply) | 0800 072 5280 |
| Theft (of energy) | 0800 587 2737 |
| Energy Saving Advice | 0800 072 8629 |
| Complaints | 0800 072 8632 |
| British Gas HomeCare | 0800 048 1000 |
| Hive products & services | 0800 980 8614 |
Further contact details
Alternatively, you may prefer to contact British Gas by means other than a telephone. In such cases, you can send them a paper letter, document or package in the post to their customer service postal address:
British Gas Customer Services, PO Box 226, Rotherham, S98 1PB, United Kingdom.
You can also contact the British Gas customer service team for help via Twitter – their handle is @BritishGasHelp.